Amazon fulfillment isn’t perfect. Inventory can get damaged, destroyed, or even go missing during shipments, and in many cases, sellers don’t realize they’re eligible for reimbursement.
To help you recover more of these losses, we’ve expanded the Sellerise Reimbursements tool for Europe+.
What’s new?
Sellerise now supports 3 additional reimbursement types:
Destroyed Inventory
Damaged Inventory
Missing FBA Shipment Units
This update means Sellerise can now detect even more situations where Amazon may owe you money – automatically.
How to claim reimbursements in Sellerise (step-by-step)
Here’s how to use the updated tool to find and claim reimbursements:
Step 1: Connect and select your Europe+ store
Log in to Sellerise and switch to your Amazon Europe account in the top-right corner.
If your account isn’t connected yet, you can add it in the settings.
Step 2: See how much Amazon may owe you
Go to the Reimbursements tool to view your estimates across all reimbursement types:
Destroyed Inventory
Damaged Inventory
Misplaced and Lost Inventory
Missing FBA Shipment Units
Each category shows estimated reimbursement amounts, so you instantly know where to focus.
Step 3: Create cases in a few clicks
Select a reimbursement type and choose the cases you want to submit.
Sellerise guides you through a simple process:
Select a type
Adjust settings
Send the report
Tip: Submit claims in smaller batches (up to 10 cases at a time) to stay organized and improve processing.
Step 4: Get 100% of your reimbursement
Unlike agencies that take up to 25% commission, Sellerise allows you to:
✔ keep 100% of your reimbursements ✔ track case status and results ✔ reinvest recovered funds back into your business
Step 5: Stay informed with Smart Alerts
Set up Smart Alerts to get notified whenever new potential reimbursement cases are detected.
This ensures you:
never miss new opportunities
act before claim deadlines expire
stay on top of your FBA losses automatically
Final thoughts
With the addition of Destroyed Inventory, Damaged Inventory, and Missing FBA Shipment Units, Sellerise gives Europe+ sellers more visibility into hidden losses.
If you haven’t checked your reimbursements recently, now is a good time, there may already be cases waiting for you.